McNeese, M., Cooke, N. J., D’Amico, A., Endsley, M. R., Gonzalez, C., Roth, E., & Salas, E. (2012, September). Perspectives on the role of cognition in cyber security. In Proceedings of the Human Factors and Ergonomics Society Annual Meeting (Vol. 56, No. 1, pp. 268-271). Sage CA: Los Angeles, CA: SAGE Publications.
Abstract: The cyber security task is an intensely cognitive task that is embedded in a large multi-layered sociotechnical system of analysts, computers, and networks. Effective performance in this world is hampered by enormous size and complexity of the network data, the adaptive nature of intelligent adversaries, the lack of ground truth to assess performance, the high number of false alarms presented by automated alerting systems, by organizational stove pipes thwarting collaboration, and by technology that is thrown at the problem without an adequate understanding of the human needs. Further, the consequences of effective system performance in the cyber security domain are unparalleled because our world is so dependent on its cyber infrastructure. We have assembled a panel of six experts in cognitive engineering to provide perspectives on the cyber security problem and promising solutions.
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